22 October 2017

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Andy HirstSAP - LONDON

Postcards From The Digital Edge: Innovation Lessons From The Best

22 May 2017  |  4382 views  |  0 comments | recommendations Recommends 0

In 1903, the President of the Michigan Savings Bank advised Henry Ford’s lawyer, Horace Rackham, not to invest in the Ford Motor Company. “The horse is here to stay but the automobile is only a novelty – a fad,” he said. Not his best professional moment. Disruption can be unsettling and blindsiding in the short term. But underestimating it can hav...

TagsRetail bankingInnovationGroupTrends in Financial Services
Andy HirstSAP - LONDON

Two key technologies driving Machine Learning in Financial Services

24 March 2017  |  14571 views  |  0 comments | recommendations Recommends 0

Predictive powers Many people wish they could predict what will happen next in the world. Many predictions are assigned to the waste bin of time very quickly. With hindsight, unforeseen factors come into play that changed their 'models'. It is because there were so many factors involved to predict. The ability of models to analyse and interpret me...

TagsRetail bankingInnovation
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Andy Hirst
Andy HirstSAP - LONDON

Machine Learning: Lessons for Banks From Self-Driving Cars

17 March 2017  |  14419 views  |  0 comments | recommendations Recommends 0

I read a McKinsey article the other day about 'cultural invisibility' - that tipping point when new technologies become so common they're taken for granted and become 'invisible'. Electricity, steam e...

TagsRetail bankingInnovation
Andy Hirst
Andy HirstSAP - LONDON

Big Data's Three Big Trends in 2016

22 August 2016  |  12782 views  |  4 comments | recommendations Recommends 1

Big Data’s Three Big Trends of 2016 Last year at Sibos, I talked in depth about some of the key learnings from Big Data projects. At the time, the industry was still getting to grips with the era of ...

TagsSibosInnovation
Andy Hirst
Andy HirstSAP - LONDON

Reflections on Sibos 2015

03 December 2015  |  2409 views  |  0 comments | recommendations Recommends 0

In a word: Sibos. That major event on everyone’s calendar is done and dusted for another year. With Singapore still (relatively) fresh in our minds, I thought I’d sum up my key reflections. What topic...

TagsSibosTransaction banking
Andy Hirst
Andy HirstSAP - LONDON

Top Ten predictions for analytics in banking in 2015

13 January 2015  |  7474 views  |  1 comments | recommendations Recommends 0

Top Banking trends for 2015 – Data and Analytics Here is my list of predicted trends in banking analytics in 2015 . Another year of significant growth in analytics is envisioned driven by regu...

TagsRisk & regulationRetail banking
Andy Hirst
Andy HirstSAP - LONDON

Big Data is the key to the future of digital services

23 June 2014  |  8126 views  |  2 comments | recommendations Recommends 0

Nowadays, big data isn’t so much big, as XXXL. Financial institutions are grappling with increased information demand in real time from both customers and regulators, while also finding optimal ways

TagsRetail bankingInnovation
Andy Hirst
Andy HirstSAP - LONDON

Driving digitisation: the big win-win for both sides

19 May 2014  |  1526 views  |  0 comments | recommendations Recommends 0

Empowered and connected like never before, customers want anytime, anywhere access to their financial data. Sounds like hard work and a big technology investment for banks? Actually, life is set to

TagsRetail bankingTransaction banking
Andy Hirst
Andy HirstSAP - LONDON

To be in-branch or not to be in-branch? That’s the question

12 May 2014  |  2211 views  |  1 comments | recommendations Recommends 0

It seems France and Britain still have little in common. Financial services institutions in Europe have different views about the future of in-branch banking, although they all agree that everyone v

TagsMobile & onlineRetail banking
Andy Hirst
Andy HirstSAP - LONDON

Give them the Omni Channel Expereince

08 May 2014  |  1761 views  |  0 comments | recommendations Recommends 0

Are today’s financial services customers increasingly frustrated by banks that are unable to meet their shifting requirements? Definitely. Growth in the use of smartphones and tablet computers opens u...

TagsRetail bankingInnovation
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