Kishen GajjarGrant Thornton - London
19 June 2014 | 4394 views | 0 | Recommends 0
It’s all over the news. Around the world, banks are closing branches and more plan to follow suit. Their reasoning? “Digital is taking over”. However, this presents its own set of challenges. How do banks address them so that they reduce their number of branches, while still delivering compelling service offerings? This isn’t a recent phenomenon. ...
TagsMobile & onlineRetail banking