Duena BlomstromDuena Blomstrom Consulting - London
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Regulation – one of the most heated (and arguably “hated”) words in banking. While it’s there to protect our collective money, it’s also the scape goat for all the things we failed the consumer with. Over the years most of the CX wish-list was met with the famous “computer says “no” in a regulatory flavour. “No, international transfers can’t be fa...
TagsMobile & onlinePayments