Alex BrayGenpact - London
19 September 2016 | 6480 views | 1 | Recommends 0
‘Omnia omnibus’ means ‘all things to all men’ in Latin. That is a good way to start a discussion on the meaning of omni-channel to banks. As with so many other financial services buzz phrases, omni-channel means many different things to different people. Certainly, there is an acknowledgement in the industry that banks need to be more omni-channel...
TagsMobile & onlineRetail bankingGroupOnline Banking