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Keith Appleyardavailable for hire - Bromley

Barclays On-line Banking deserves better error messages

02 January 2014  |  11118 views  |  1 comments | recommendations Recommends 0

Yesterday 1st January I logged in to Barclays Internet Banking as usual, to make a payment to a new Payee. When I progressed to submit the payment, I got an error message no.6 "we have technical issues, please try again later". Thinking the service might be down for planned outages on it being New Years Day, I waited 5 hours and tried aga...

TagsMobile & onlinePaymentsGroupWhatever...
Keith Appleyardavailable for hire - Bromley

RBS does have robust procedures

01 October 2013  |  2995 views  |  0 comments | recommendations Recommends 0

I consider myself primarily an RBS Customer, with other on-line accounts at many other Banks including Barclays & Halifax. Overall I am very reassured by the RBS processes, however ..... I do find it a pain that if I need to change the transaction reference to a pre-existing Payee (eg Invoice number), I do have to dig out the Cardreader. When m...

TagsMobile & onlinePaymentsGroupWhatever...
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Keith Appleyard
Keith Appleyardavailable for hire - Bromley

National Savings and Investments are rather too lethargic

17 April 2013  |  13192 views  |  0 comments | recommendations Recommends 1

National Savings & Investments : Once you've bought your Premium Bonds online then you are ’obliged’ to register with NS&I’s "Online and Phone Service", ostensibly for your “Security...

TagsSecurityMobile & onlineGroupWhatever...
Keith Appleyard
Keith Appleyardavailable for hire - Bromley

RBS Internet Banking is not for the English

28 January 2013  |  5099 views  |  0 comments | recommendations Recommends 0

I had fun with RBS Internet Banking on Sunday. When I went to Login as usual via a page dedicated to RBS Customers in England, I got an error message that my Login credentials hd not been recognised. ...

TagsMobile & onlineGroupWhatever...
Keith Appleyard
Keith Appleyardavailable for hire - Bromley

RBS don't seem to understand basic book-keeping rules

26 June 2012  |  5980 views  |  5 comments | recommendations Recommends 2

RBS is reported as saying that all Customer Accounts are back to normal. They may well be from a monetary perspective, but the data still remains corrupt. I now have on my Business Account 3 BACS cr...

TagsPaymentsGroupWhatever...
Keith Appleyard
Keith Appleyardavailable for hire - Bromley

How Security savvy are Sony?

28 April 2011  |  5546 views  |  3 comments | recommendations Recommends 0

Yesterday (Wed) we had Sony being not very re-assuring, saying "While there is no evidence that credit card data was taken at this time, we cannot rule out the possibility. If you have provided y...

TagsSecurityRisk & regulationGroupWhatever...
Keith Appleyard
Keith Appleyardavailable for hire - Bromley

Epsilon breach is quite far reaching

05 April 2011  |  4457 views  |  0 comments | recommendations Recommends 0

I've worked with Epsilon on a few occasions over the years. Hilton Hotels has outsourced all of the processing associated with their HiltonHonors Loyalty program to Epsilon, which includes having your...

TagsSecurityRisk & regulationGroupWhatever...
Keith Appleyard
Keith Appleyardavailable for hire - Bromley

How Visa card-to-card cash transfer work in practice?

28 February 2011  |  11597 views  |  1 comments | recommendations Recommends 0

Be interested to fully understand how it works - for example : a) how does the recipient get informed that the funds are available? b) if they go to the ATM to withdraw the funds as Cash, what are th...

TagsCardsPaymentsGroupWhatever...
Keith Appleyard
Keith Appleyardavailable for hire - Bromley

UK Building Society lucky not to lose Customer data

30 August 2010  |  3463 views  |  0 comments | recommendations Recommends 0

Once again one hears of a Building Society not encrypting its laptops, coupled with poor physical security and password management by its employeees. In this instance, an unencrypted laptop belonging ...

TagsSecurityRisk & regulationGroupWhatever...
Keith Appleyard
Keith Appleyardavailable for hire - Bromley

How to steal 10 million dollars and get away with it

30 August 2010  |  5674 views  |  0 comments | recommendations Recommends 0

As reported in the New York Times : www.nytimes.com/2010/08/22/business/22digi.html Papers filed in court allege that over a 4 year period, thieves created fictitious Merchants through use of accommo...

TagsPaymentsRisk & regulationGroupWhatever...
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