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Keith Appleyardavailable for hire - Bromley

Barclays On-line Banking deserves better error messages

02 January 2014  |  11270 views  |  1 comments | recommendations Recommends 0

Yesterday 1st January I logged in to Barclays Internet Banking as usual, to make a payment to a new Payee. When I progressed to submit the payment, I got an error message no.6 "we have technical issues, please try again later". Thinking the service might be down for planned outages on it being New Years Day, I waited 5 hours and tried aga...

TagsMobile & onlinePaymentsGroupWhatever...
Keith Appleyardavailable for hire - Bromley

RBS does have robust procedures

01 October 2013  |  3033 views  |  0 comments | recommendations Recommends 0

I consider myself primarily an RBS Customer, with other on-line accounts at many other Banks including Barclays & Halifax. Overall I am very reassured by the RBS processes, however ..... I do find it a pain that if I need to change the transaction reference to a pre-existing Payee (eg Invoice number), I do have to dig out the Cardreader. When m...

TagsMobile & onlinePaymentsGroupWhatever...
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Keith Appleyard
Keith Appleyardavailable for hire - Bromley

National Savings and Investments are rather too lethargic

17 April 2013  |  13273 views  |  0 comments | recommendations Recommends 1

National Savings & Investments : Once you've bought your Premium Bonds online then you are ’obliged’ to register with NS&I’s "Online and Phone Service", ostensibly for your “Security...

TagsSecurityMobile & onlineGroupWhatever...
Keith Appleyard
Keith Appleyardavailable for hire - Bromley

RBS Internet Banking is not for the English

28 January 2013  |  5137 views  |  0 comments | recommendations Recommends 0

I had fun with RBS Internet Banking on Sunday. When I went to Login as usual via a page dedicated to RBS Customers in England, I got an error message that my Login credentials hd not been recognised. ...

TagsMobile & onlineGroupWhatever...
Keith Appleyard
Keith Appleyardavailable for hire - Bromley

RBS don't seem to understand basic book-keeping rules

26 June 2012  |  6004 views  |  5 comments | recommendations Recommends 2

RBS is reported as saying that all Customer Accounts are back to normal. They may well be from a monetary perspective, but the data still remains corrupt. I now have on my Business Account 3 BACS cr...

TagsPaymentsGroupWhatever...
Keith Appleyard
Keith Appleyardavailable for hire - Bromley

PCI is not onerous - it's too weak

13 January 2012  |  4423 views  |  0 comments | recommendations Recommends 0

Despite all the bleating about PCI over the years, I found it to be too weak. With all the focus on Cardholder Data - as being that on the Mag Stripe - namely Cardnumber, Cardholder Name, Expiry Date ...

TagsCardsPaymentsGroupWhatever...
Keith Appleyard
Keith Appleyardavailable for hire - Bromley

Citi demonstrates lack of good Security practice - ditto BBC

16 June 2011  |  5607 views  |  1 comments | recommendations Recommends 0

As reported, this greatly surprises me - apparently placing the Credit Card number within the URL, and thus by changing the URL exposes other Credit Card details within having to go through the Access...

TagsCardsSecurityGroupWhatever...
Keith Appleyard
Keith Appleyardavailable for hire - Bromley

How Security savvy are Sony?

28 April 2011  |  5563 views  |  3 comments | recommendations Recommends 0

Yesterday (Wed) we had Sony being not very re-assuring, saying "While there is no evidence that credit card data was taken at this time, we cannot rule out the possibility. If you have provided y...

TagsSecurityRisk & regulationGroupWhatever...
Keith Appleyard
Keith Appleyardavailable for hire - Bromley

How to get hold of 8 million dollars

05 April 2011  |  6279 views  |  0 comments | recommendations Recommends 0

I recall some 25 years ago being told via e-mail to change the Bank Account that my employers Direct Debits would be credited to from a High Street branch of Lloyds to one in a small local village wit...

TagsSecurityRisk & regulationGroupWhatever...
Keith Appleyard
Keith Appleyardavailable for hire - Bromley

Epsilon breach is quite far reaching

05 April 2011  |  4488 views  |  0 comments | recommendations Recommends 0

I've worked with Epsilon on a few occasions over the years. Hilton Hotels has outsourced all of the processing associated with their HiltonHonors Loyalty program to Epsilon, which includes having your...

TagsSecurityRisk & regulationGroupWhatever...
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