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The impact of Googorola on mobile financial services

The news that Google has acquired Motorola will add fresh fuel to the smartphone fire that rages between Apple, Google and Microsoft.

The move underpins the search giant’s ambitions to be a ‘mobile-first’ company. According to Gartner, Google’s Android operating system is already dominating the space. It was the leading smartphone supplier worldwide in the second quarter of the year, with 43.4 per cent market share, up from 17.2 per cent a year ago.

But what does this mean for mobile financial services?

One of the biggest challenges for financial services companies that are investing in mobile is the vast array of different operating systems and specifications that they must follow when creating apps and web services. And this latest deal creates more uncertainty.

At the moment, from our own events research, we can see the UK market is predominantly focused on building mobile banking and payment services for the iPhone. But banks cannot rest on their laurels. The growing dominance of Google and its acquisition of Motorola mean that for widespread adoption to occur, banks must invest in Android-based mobile banking apps and services.

On top of this, it will be very interesting to see how the rest of the market responds, namely Microsoft and its strategy to remain a challenger. Also, how will other handset manufacturers fare, such as HTC, which relies on the Android operating system and Huawei, which has announced its intentions to launch a handset in its own right.

The market is certainly changing rapidly, as ever. As a result, I think that we will see greater collaboration between mobile specialists and banks as they try to navigate this increasingly complex market and deliver financial services to their customers via the mobile.

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Comments: (1)

A Finextra member
A Finextra member 19 August, 2011, 09:18Be the first to give this comment the thumbs up 0 likes

Good piece, and I think your conclusion, that banks must actively consider the Android platform for mobile investment, is right, but perhaps for the wrong reason.

It's clear from Apple's recent legal action against Samung's Galaxy tablet that the action in the mobile technology space is moving from the R&D lab to the courtroom. And as a consequence there's a scramble between Apple, Microsoft, Intel, Google and others for patents.

In order to avoid paying royalties to the others for their OS and devices, each is trying to grab as many patents as possible - Google was recently outbid by an Apple/Microsoft consortium for Nortel's wireless patents, (http://www.huffingtonpost.com/2011/07/02/apple-rim-google-nortel-patents_n_889251.html) The acquisition of Motorola Mobility is a response to that: Motorola Mobility holds around 1,300 relevant patents. Not as many as Nortel, but still a substantial bargaining chip.

This is the big picture. Tactical consequences are a by-product, I suspect. Google has stated that it plans to continue to run Motorola Mobility as an entirely separate unit. That makes sense to avoid Google competing with its own customers (HTC and Samsung primarily).

Oh, and Google bought only Motorola Mobility. Motorola Solutions (referred to by one of my colleagues as "the walkie talkie bit") was the bigger piece of Motorola - about 60% larger by revenue, and it remains independent.

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