CFO Magazine implies that only 29% of executives are fully confident that their consultants produce an acceptable return on investment. This is a pretty low figure, particularly for U.S. financial services companies who this year will spend US$100+ billion
on consultants impacting trillions of dollars in strategic and operational initiatives.
For your bank, what is your level of confidence for an acceptable ROI when using consultants? Would you say you are (a) fully confident; (b) somewhat confident; (c) not confident; (d) do not know?
What does bank management need to do to improve the expected return?
For background , read the CFO Magazine article: