Equens and a number of partners (Fraunhofer, IBM etc.) do a regular survey on what banks, customers etc. want in payments, innovations etc.
The attached chart from the results (published yesterday) is giving the strongest of signals:
Just behind the obvious (electronic funds transfer, credit/debit cards) we see as top priority:
- cash and liquidity management
- e-invoicing
- e-reconciliation
- trade finance.