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"Here’s the blunt truth: if EUDIW/EUBW-style wallets had existed 10 years ago, 90% of the fraud hitting elderly people today simply wouldn’t land. Wallets flip the entire attack surface upside down.
Here’s exactly how they protect older citizens — practically, not theoretically:
Most elder fraud starts with:
a fake bank SMS
a spoofed phone call
an impostor email
“your grandson is in trouble” scams
“you must pay immediately” scams
A wallet kills these at the door.
The wallet checks the sender’s credential before the elderly person even sees the message.
If the sender cannot present a cryptographically verified credential from a trusted registry — the message never reaches the user, or it arrives with a giant, unavoidable warning.
This eliminates impersonation. Scammers can’t spoof a wallet-verified identity.
Elder fraud often involves:
fake invoices
fraudulent “urgent” payments
fake charities
tech support scams
incorrect IBANs provided by criminals
A wallet-enabled service can require the counterparty to present a signed credential:
Verified IBAN (proof it belongs to the real organisation)
Verified merchant or service provider credential
Verified care-provider role
Verified government authority credential
If the requesting party can’t provide it, the wallet blocks the transaction — automatically.
A core rule for elderly protection:
No action over €X or with high risk unless the counterpart is wallet-verified.
This blocks:
unknown senders
unexpected requests
pressure-scams
surprise tasks
The user doesn’t need to “spot the scam” — the wallet does.
Elderly people routinely fall into scams where they:
hand over codes
permit remote access
sign something they shouldn’t
With a wallet:
every signature is cryptographically bound
every delegation request must come from a verified source
revocation is instant
the wallet can enforce step-up warnings for risky actions
You can’t be tricked into granting PoA to a fraudster — they can’t present a legitimate credential.
This is the killer feature that will save tens of thousands.
A wallet can include configurable, consent-based protection like:
“My daughter gets notified if I approve a payment over €3000”
“My son must co-sign any delegation credential”
“Only verified authorities, banks and care organisations can contact me”
This is empowering, not controlling. The elderly person keeps autonomy — but with a safety net.
AI voice cloning is exploding.
Wallet logic simply says:
If the incoming call isn’t accompanied by a verified digital credential, do not trust the voice.
Wallet identifies the caller cryptographically, not by sound.
Deepfake defeated.
Because service providers ALSO get wallets, THEY can enforce rules like:
“We only send messages with an EUBW credential”
“We only accept incoming documents from verified senders”
“We never request data through unverified channels”
This removes the ambiguity criminals rely on.
Elderly people are constantly tricked into giving out:
SSN
address
card details
passwords
Wallets use selective disclosure:
“prove I am over 65” without revealing the birthdate
“prove I have a valid insurance” without revealing policy numbers
“prove my identity to the bank” without sending identity documents
Less data shared → less attack surface → less fraud.
Wallets shift elderly people from:
❌ guessing who is real ❌ trusting suspicious messages ❌ being pressured into action
to:
✅ only interacting with verified entities ✅ automatic screening of everything inbound ✅ safe default behaviour with human oversight on high-risk actions
This is a huge societal win. And honestly, the banks, insurance sector and municipalities should be pushing this harder.
Then it made a special Finextra version
The blunt reality is painful: fraud targeting elderly citizens keeps rising because the digital world still lets criminals pretend to be anyone. Banks, municipalities, insurers, telecoms, even national police forces have the same problem: there is no reliable way to identify who is on the other end of a message or call.
EUDIW/EUBW-style wallets change this completely.
Wallets require every incoming message, request, invoice or call to carry a cryptographically verified credential. If it’s not verified, it’s blocked or flagged. Impersonation dies right there — the trick fraudsters rely on simply stops working.
Before an elderly user approves a payment or responds to a request, the wallet checks:
verified IBAN ownership
verified merchant or authority credentials
verified sectoral trust registries
validity, expiry, revocation status
If the sender cannot prove who they are, the action doesn’t proceed. Elder fraud drops by orders of magnitude.
Instead of handing over codes or clicking unknown links, older citizens sign or delegate only through their wallet. Every delegation has a source. Every signature is bound to a verified identity. No scammer can fake this.
Wallets support “trusted-circle protection”: notifications, co-signing rules, spending thresholds. Family members can help without taking control. This is dignity plus safety — a rare combination in digital services.
AI voice cloning is becoming the new attack vector. Wallets cut through it by verifying the digital credential, not the voice. No credential → no trust.
Because the sector is footing the bill for fraud that could be prevented by infrastructure. EUBWs and EUDIWs finally give us rails where trust travels with the data.
The elderly deserve an internet where only verified actors can reach them. Wallets deliver exactly that — and it’s long overdue."
The phone checks whether the caller can present a valid verifiable credential.
Real bank? Let through.
Spoofed number? Blocked instantly.
Emails and messages:
The wallet verifies the sender’s organisation credential, the employee role, and the signature.
If it doesn’t validate: auto-delete or hard warning.
CEO fraud, bank scams, parcel scams — gone.
App notifications:
Only verified apps and verified service providers can push critical requests.
Everything else is suppressed.
This transforms phones and laptops into fraud firewalls, not gateways — especially for elderly users, who are the primary targets today.
Once the wallet validates the source, on-device AI can analyse intent, detect scam phrasing and escalate only genuinely suspicious interactions.
The result is profound:
Most scams never reach the human at all.
No panic. No pressure. No “please stay vigilant”.
Just automated trust checks running silently, everywhere.
Wallet-integrated communication verification is coming — and it will be the most effective consumer-protection upgrade Europe has ever rolled out.
This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author.
Muhammad Qasim Senior Software Developer at PSPC
28 November
Hussam Kamel Payments Architect at Icon Solutions
Shikko Nijland CEO at INNOPAY Oliver Wyman
26 November
Teymour Farman-Farmaian CEO at Higlobe
24 November
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