Just reflecting on whether the current situation facing the institutions today has added weight to
this prediction back in 2006.
As the business case for Unified Communications solidifies and the pressure from the downturn intensifies, the appetite to deliver these benefits to those in the dealing room is in fact increasing in some sub-sectors.
So why then do we still see the focus of UC directed at traditional operational roles within the larger organisations? Read it
here.
There is of course the counterbalancing argument that dealing rooms are not the best place to try out new technologies, but I do struggle somewhat with the notion that the maturity of the offer from the vendors such as Cisco, Nortel and Avaya is still infantile.
Maybe stretching lean resources throughout 2009 will see pioneering institutions assess the role of UC in the dealing room from an alternate perspective?