Myles Dawson

Myles Dawson

UK Managing Director at Adyen
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Bio Myles blogs from his role as UK Managing Director at Adyen about all things omni-channel payments, and more besides. Career History Myles came to Adyen from Rackspace, where he spent four years helping the business grow from scale-up to publicly listed company. New to payments, Myles was blown away by the impact payments technology has on business growth. Five years on, he's watched Adyen customers grow to global brand.


The future of Payments in Europe

What are the payments trends for 2020?

10 Jan 2020

There are some big changes in store in 2020, some obvious, some less so. In the payments landscape, it’s all about user convenience and customer experience, whether that’s through increased security for card users, or new ways to pay. Fragmented payments systems and services, from online to in-store, will move towards a unified centralised payment...


Flawed customer experiences are costing retailers billions each year. Is fintech the solution?

11 Nov 2019

It’s a turbulent time for high street retailers. With competition so fierce, it’s more important than ever for retailers to learn from the successes of their online counterparts – in particular, creating more innovative and convenient customer journeys, to improve the in-store experience and get more customers through the door. Research by Adyen a...


Three things every payments professional needs to know about PSD2

24 Jun 2019

If 2018 was the year of GDPR, 2019 is the year of European Payment Services Directive (PSD2) – particularly for those working in the payments, banking or retail sectors. Last year, PSD2 banned surcharges for processing card transactions, forcing many companies to absorb the additional cost for these transactions. Whilst many took the financial hit...


Four fintech trends retailers need to embrace in 2019

04 Mar 2019

In 2018, the UK’s retail and hospitality sectors suffered a difficult year. This year, they will fight back. Fintech, and payments technology will improve customer experiences forming the cornerstone of retail’s renaissance. Retailers unlock the full potential of unified commerce: In the new payments world, unified commerce is king. Rather than a ...

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