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Rob De Dominicis

CEO and Managing Director
GBST
Member since
04 Jul 2016
Location
Watford
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Followed by John Sims, Martha Boyle and 5 others you follow

Bio

CEO and Managing Director of ASX-listed financial services technology provider GBST Holdings Limited (GBST).

Experience

CEO and Managing Director
GBST
To Present
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Latest opinions

Rob De Dominicis

Financial wellbeing crucial to personal wellbeing

A study by Barclays on financial wellbeing in the workplace found that almost half of us (46%) worry about money and for one in five it affects our sleep and our performance at work. Clearly our personal wellbeing is closely linked to our financial wellbeing. As Mr Micawber famously says in Charles Dickens’ David Copperfield, “Annual income twenty ...

15 November 2016

Rob De Dominicis

Role of digital in driving customer engagement

The customer has always been king. Customer engagement is the holy grail of marketing; creating an emotional attachment to a brand can create loyalty which means longer-term, less price sensitive and therefore more profitable customers. Customer engagement can make a significant financial difference: research from Gallop in 2014 found that custome...

10 November 2016

Rob De Dominicis

Should we fear Pensions ISAs?

The idea of Pensions ISAs was raised earlier this year; to make pensions more like ISAs where contributions are taxed but gains and withdrawals are tax free. This is opposite to the current pension system where tax relief is paid on contributions, gains are subject to a lifetime limit and withdrawals (excluding the first 25% and small pots) are ta...

19 September 2016

See all 5 opinions by Rob

Latest comments

Role of digital in driving customer engagement

Thank you for the comment and the link. I mention American Express in the article, I saw recently that their research found 86% of 1,000 people surveyed had used a personalised offer, with personalisation most important to millennials.

As I outline in the article, I think using digital tools and personalisation can be used in a number of ways to help financial services firms drive customer engagement.

11 Nov 2016 00:15 Read comment

Rob writes about

  • wealth management
  • financial inclusion

Rob's opinion archive

  • 2016 (5)
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