05 Jan 2023
The Financial Services industry (FinServ) has embraced digitisation at a rapid pace - leading the way in implementing digitalisation strategies. Online and mobile banking is now the norm for much of the UK population and the rapid change in consumer demands has pushed banks to scale back their brick-and-mortar operations. For example, HSBC recentl...
08 Nov 2022
Many are divided over the safety of virtual assistants and lack trust in their use for managing finances With voice-activated services, such as SIRI, Alexa and Google Assistant now a staple in our day-to-day lives, the introduction of this technology to help manage our finances is still subjected to scrutiny. While chatbots and virtual assistants ...
11 Feb 2022
In January this year, TheCityUK, an advocacy group promoting financial and professional services, warned that cyber attacks were “the single biggest risk” businesses face, while research from the British Chambers of Commerce (BCC) found that one in ten companies had been the victim of a cyber-attack in the last year. Nowhere is this threat more ke...
05 Nov 2021
It’s no secret that traditional financial service providers have fallen behind businesses in other industries when it comes to digital transformation. This is because these large cumbersome businesses have found it difficult to part with legacy ways of working. But, with challenger banks and changing customer expectations, the tables have turned. ...