Download the third survey Misys has conducted with Finextra evaluating the state of the global transaction banking sector.
The days of having separate business units responsible for cash management, payments and trade finance are well and truly over at most banks surveyed. 90 per cent of banks have created a transaction banking group or plan to in the near future.
The resulting integration and centralisation has enabled a stronger strategic focus on customer service and channel and product innovation, although many are still challenged by complexity in their IT environments. Mobile channel development is a growing trend, with 45 per cent of banks ranking this a priority in the coming year, while 63 per cent said expanding self-service channels such as mobile would be part of their strategy over the next three years.
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