company profile - Capgemini

Headquarters

Capgemini - Tour Europlaza, 20 avenue André Prothin, COURBEVOIE Cedex, 92927, France

Telephone: +33 (0) 49 67 30 00

Americas

Telephone: +1 847 384 6100

Asia Pacific

Telephone: +65 6224 6620

Email: Fsmarketing.fssbu@capgemini.com

Company web site

Company information

With around 120,000 people in 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2011 global revenues of EUR 9.7 billion.

Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore ®, its worldwide delivery model.

Capgemini’s Financial Services Global Business Unit brings deep industry experience, innovative service offerings and next generation global delivery to serve the financial services industry. With a network of 21,000 professionals serving over 900 clients worldwide, Capgemini collaborates with leading banks, insurers and capital market companies to deliver business and IT solutions and thought leadership which create tangible value.

(Rightshore® is a trademark belonging to Capgemini)

We leverage Centers of Excellence in banking, insurance, capital markets, compliance & risk management, payments, wealth management, technology services and outsourcing to consistently deliver leading solutions. Our global Centers of Excellence capture industry insights, best practices and the latest trends in techniques, tools and technology to continually upgrade solutions, help service new and existing clients and provide visionary yet practical thought leadership.

From industry trends to best practices, global or local, Capgemini Financial Services leads with four world reports: the World Retail Banking Report, World Wealth Report, World Payments Report and World Insurance Report. Featuring the latest in industry innovations and insights, Capgemini's reports help organizations be more competitive and responsive to market demands.

To cover the full spectrum of industry solutions, Capgemini offers a highly integrated suite of consulting, technology and outsourcing solutions that meet the end-to-end requirements of any project. Capgemini Financial Services provides industry leading solutions in banking, insurance and capital markets domains and have been developed with deep domain experience and professionals that average 15 to 20 years of in-market experience.

Products and services

Banking Capgemini's banking and consumer finance professionals are uniquely qualified to be a financial services firm's strategic partner in the creation of high-value, sustainable strategies for growth and even transformation. From straight through processing and Customer Relationship Management (CRM) to unique risk management frameworks, Capgemini offers a wealth of industry-focused solutions to help client's enterprise achieve economic strength. We've worked with some of the world's leading lessors, banks and card services firms. Our Banking solutions include:

• Core banking
• Sales & service innovation
• Mortgages & loan
• Corporate banking
• Cards
• Payments
• Leasing & asset management
• Testing and quality assurance
• Risk Management and Compliance

Capgemini's Banking Center of Excellence anticipates emerging industry trends and communicates them to Capgemini clients in the annual World Retail Banking Report (WRBR). Produced by Capgemini, UniCredit and Efma and based on a "voice of the customer" survey of nearly 14,000 customers and in-depth discussions with bank executives across 25 countries, the World Retail Banking Report 2011 introduces a new and proprietary "Customer Experience Index", which examines the factors that are most important for driving a positive customer experience, and how banks stack up against making that experience a reality. The report offers insight into the future role of the branch by analyzing the impacts of the most relevant branch and channel trends and by highlighting leading best practices and the value they deliver. Web: More about: Banking

Capital Markets Firms in the Capital Markets industry are faced with an explosive demand to continuously improve their processes and technologies to address major market trends primarily caused by investor desire for greater ROI and the need to maintain pace with changing regulatory and compliance requirements. The global proliferation of hedge funds and the movement into more alpha-based trading strategies has incrementally added to increased market demand for alternative investment vehicles, which include credit derivatives, algorithmic trading and structured financial products. These conditions have all contributed to the pressure for a wider product offering, increased trading volumes, increased speed of execution and lower transaction costs. As a result, most capital markets firms are now focusing on initiatives to accelerate technological solutions, simplify operational complexity, improve workflow inefficiencies, increase functional capabilities and take greater advantage of enabling technologies. Our capital market consultants and specialists thoroughly understand your industry and are experienced in:

• Trading & order management
• Asset Administration
• Securities & Reference Data Services
• Quality & Testing including accelerators to speed testing for FIX protocols, trading applications and order management systems
• Exchanges & Executions
• Investment Banking
• Wealth Management
• Application Management Outsourcing for Capital Markets

With over 20 years of collaborating, Capgemini offers critical insights into the dynamic investment needs of HNWIs through the Merrill Lynch-Capgemini World Wealth Report and Asia-Pacific Wealth Report.

World Wealth Report 2011 reveals that the population (3.0 million) and the wealth (US$9.7 or €6.1 trillion) of High Net Worth Individuals (HNWIs) has surpassed that of 2007, before the financial crisis, in almost every region. The report also explores how wealth management firms and advisors need to provide a broader and more integrated set of capabilities to meet the complex needs of today's high net worth individuals (HNWIs). Web: More about: Capital Markets

Insurance Capgemini has been collaborating with leading insurance companies around the world for more than 40 years. With over 400 insurance clients, the company serves 12 of the world's 15 largest insurers. Capgemini has taken the lead in transforming traditional players into innovative, customer-centric insurers of the future with a range of next generation solutions, including: front-office optimization, policy administration, claims and IT systems architecture, application development, implementation, integration, testing and outsourcing. With one globally integrated organization focused on the insurance industry, Capgemini has over 4,500 dedicated insurance professionals in a network of 15,000 serving Financial Services clients.

With proprietary methods, tools and accelerators to help insurers adapt quickly to achieve measurable benefits, we provide comprehensive Insurance solutions spanning:

• Billing
• Claims
• Front Office Optimization
• Policy Administration
• Sales & Service Innovation
• Smart Insurance Enterprise / SOA
• Testing
• Underwriting

The World Insurance Report (WIR), produced annually by Capgemini and Efma, provides strategic insight into the latest critical issues and trends impacting the global insurance industry.

The report is based on research from more than 50 interviews with senior executives from leading global insurers, with insights covering 17 countries: Australia, Belgium, China, Denmark, France, Germany, Hong Kong, India, Italy, Middle East, the Netherlands, Norway, Spain, Sweden, Switzerland, the United Kingdom, and the United States.

Now in its fourth year, the report introduces Capgemini's Business Agility Maturity Model which assesses the functional maturity and leading practices of insurers across regions (with a focus on front-office and claims processing) and provides firms with a platform to evaluate current levels of business agility. The report also investigates the cost drivers of insurance companies across regions and the shifting focus of claims management from efficiency to effectiveness.

Look for the next release of the World Insurance Report coming in early 2011 at www.capgemini.com/wir11 Web: More about: Insurance

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