22 August 2014

The digital society

14 May 2014  |  8036 views  |  0 Source: Royal Bank of Scotland One way sign

Royal Bank of Scotland gives its perspective on disruptive technology and changing customers behaviours.

The paper examines the transformational impact that technology is having on banking, and how it is re-shaping customer expectations. It asserts that banking has become a digital business and the successful banks of the future will exploit technology to better meet evolving customer needs.ยป Download the document now 1 mb (PDF File)

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