What can banks do to be more productive and competitive than ever? A comprehensive report by The Banker sheds light onto the important trends and consumer experiences shaping banking services today, and tomorrow.
Face the challenges. Assess the opportunities. Reform customer interactions to remain ahead: join peers and experts at the Customer Engagement in the Digital Age webcast, hosted by Finextra and SAP.
Did you know that socially connected mobile consumers are now the norm? Yet only 14% of the banks surveyed have systems in place for customers to sign up to new products and services via social media. Banks must evolve faster in how they look at customer engagement, and develop new capabilities and strategies to unlock higher profitability. Consider for a minute:
Can customer data, and the relationship, be taken to new, mutually beneficial heights? We think so.
Join a team of experts:
Register for the webinar now.
© Finextra Research 2014