STB is the first Tunisian bank to apply a multichannel approach. With this approach, STB seeks to diversify its products and services, firstly, to meet the needs of its consumers, professionals and companies and, secondly, to optimize its distribution channels.

The challenge then is to deliver the right product to the right customer through the right channel.

In this context, STB has provided its customers with an online banking service. Aware of the safety issues and risks of intrusion and fraud, STB was looking for a reliable and user-friendly and easy to deploy solution to secure its customers. The bank decided to use a strong authentication solution, being VASCO's VACMAN Controller and DIGIPASS 260 to secure its enterprise customers.

To access STB's online banking application, enterprise customers use their DIGIPASS device. They will enter their PIN-code onto their DIGIPASS which will generate a one-time password (OTP). This OTP is typed into the logon screen of the online banking application to gain secure access to the banking account.

DIGIPASS 260 is a password protected authentication device suited for user authentication and also allows transaction signing. The use of DIGIPASS 260 is extremely intuitive, it requires no end-user training. DIGIPASS 260 is well suited for banks looking for a cost-efficient high volume roll-out to large end-user customer base.

VACMAN Controller is VASCO's authentication platform combining several authentication applications including OTP, challenge-response and e-signature on a single platform. VACMAN is used for the authentication of millions of end-users and can seamlessly be integrated into existing banking applications.

"We chose to work with VASCO because they have a proven track record in helping banks to secure their online channels. Not only do they fully understand the needs of banks for secure and easy-to-deploy solutions, they also understand the need for user-friendly solutions for the end-user, which is well reflected in their DIGIPASS product line," says Khaled Bettaieb, General Director of Electronic Banking, Telematics and Direct Banking at STB.

"We are glad to see that STB has adopted VASCO strong authentication. STB is the first Tunisian bank to use DIGIPASS to secure its online banking customers. We applaud STB's pioneering and visionary approach to online banking security in Tunisia," says Jan Valcke, President and COO at VASCO Data Security.