TD Bank is teaming up with Cisco to build customer and employee experience technology at the IT giant's new innovation centre in downtown Toronto.
A dedicated TD-Cisco team will work on areas such as employee mobility, the Internet of Things, contact centre operations and energy conservation.
Cisco says that the arrangement will give TD access to its full product suite and, as part of the agreement, the bank will have a period of exclusivity in the Canadian financial services market for certain industry-unique solutions conceived by the joint-team.
Bernadette Wightman, president, Cisco Canada, says: "This co-development project is precisely the kind of customer innovation initiatives we look forward to driving from our new Toronto Innovation Centre - bringing Cisco's world-class expertise, R&D, solutions and technology-enabled business transformation know-how to help drive tangible results."