Canada's Tangerine Bank is using digital signature capture technology from Silanis to authorise customer transactions on mobile phones.
Launched in autumn 2014, Silanis' e-SignLive product transforms any web-enabled touchscreen mobile device into a signature pad for capturing digitised handwritten signatures in account opening documents and enforceable contracts.
Tangerine is adopting the white-labelled technology for clients who want to transfer their TFSA, RSP or RIF from another financial institution, removing the need for for customers to leave their home or office to fax or mail in their registered transfer requests.
“Customers are looking to their banks to provide simple and useful mobile banking experiences, ” says Charaka Kithulegoda, chief information officer at Tangerine. “e-SignLive’s Mobile Signature Capture is another example of how Tangerine makes the mobile banking experience better with remote e-signing capability that is secure, compliant and seamless.”
He says the bank expects to implement e-signatures across a number of other business processes in the near future.