22 May 2015

CaixaBank invests EUR500m in contactless ATMs

27 August 2014  |  10484 views  |  0 Caixa ATMs

Spain's CaixaBank has struck a EUR500 million deal with Fujitsu to build 8500 cash machines fitted with contactless readers.

Under a 10 year partnership, the pair will begin installing the ATMs this year, overhauling a network which is the third largest in Europe.

CaixaBank and Fujitsu first teamed on a contactless ATM back in 2011. The feature means that, instead of inserting their cards in a slot in the machines, customers tap their contactless card, mobile phone or wearable device against a reader and enter their PIN. This, says the bank, makes cash withdrawals 30% faster.

The new ATMs also come with automatic banknote recognition and recycling units to improve cash availability and streamline the manual paper money loading process.

To ensure accessibility, the machines have avatars who uses sign language, high-contrast screens, large-sized text and buttons, a screen reader and keyboard browsing.

The partners say that they will also work over the course of their contract to add more innovative features to the network, which is used 7.5 million times a month.

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