30 November 2015

IT proves top spending priority for UK FS industry

31 March 2014  |  5445 views  |  0 London skyline - old Natwest tower and gherkin

IT looks set to be the top capital spending priority for the UK financial services industry over the next 12 months, according to a CBI/PwC survey.

In their latest quarterly poll of 87 finance firms, the pair found 50% more respondents are planning to increase tech spending than are not.

Insurance brokers and securities trading firms are both identified as sectors which will see a jump in tech investment but it is banks that leads the way as they upgrade their systems, provide new services and reach new customers.

Kevin Burrowes, financial services leader, PwC, says: "Banks need to adopt bold new strategies as they face challenges around regaining trust, legacy issues, regulation and technology. Digital must be at the heart of their business as new entrants such as challenger banks, peer-to-peer lending and crowdfunding all have one thing in common - digital platforms which make the most out of big data and really focus on customer needs."

The survey finds the financial services sector in positive mood, with 41% of respondents more optimistic about the overall business situation compared with three months ago, compared to seven per cent who are less optimistic, giving a balance of +34%.

Firms are hiring as well, with 45% of respondents saying that they increased employment last quarter and more expecting to in the next three months.

Comments: (0)

Comment on this story (membership required)
Log in to receive notifications when someone posts a comment

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board, sign up now.

Related blogs

Create a blog about this story (membership required)

Related stories

28 March, 2014
19 March, 2014
03 March, 2014
11 February, 2014
24 January, 2014
08 November, 2013
08 August, 2013
04 February, 2013
02 April, 2012

Top topics

Most viewed Most shared
BBVA buys 29.5% stake in Atom for £45...
8075 views comments | 34 tweets | 42 linkedin
Former Barclays chief forecasts massive jo...
6987 views comments | 29 tweets | 35 linkedin
BNP Paribas to test contactless payment di...
6305 views comments | 17 tweets | 25 linkedin
WeChat launches mobile wallet in South Afr...
6144 views comments | 19 tweets | 15 linkedin
Hilton confirms data breach
5691 views comments | 11 tweets | 17 linkedin

Featured job

Brussels (Belgium) or Paris (France)

Find your next job