RBS is planning to reduce the total number of technology platforms it currently uses by 50%, as it looks to turn around a business blighted by years of neglect and overly-complex management structures.
Bank's systems portfolios have developed to be far too many, too complex and too separated to be affordable, manageable or reliable. There are often too many gaps between the business process and automation, also gaps between the systems themselves. This
makes processes costly, innefficient and slow - simply 'broken'. Staff numbers can often be reduced as process and systems efficiency improves - just look at what has been achieved by the car industry using techniques that are transferable here.... But where
was that incentive for banking before?
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