Metro Bank says it will open 16 new UK branches in the next 18 months, trebling the size of its network as it looks to build on a first year on the high street that has seen 25,000 retail and business accounts opened.
Thank you! 25,000 new accounts. See? Wasn't that easy? Q: "How many customers do you have?" A: 25,000.
So much more straighforward than "...that number is meaningless"
Not sure you can automatically equate 25,000 Accounts to 25,000 Customers - what about those that have multiple accounts - effectively a single Customer relationship using multiple services...
to £75k base, £140k OTELondon, UK
© Finextra Research 2013