20 June 2013

Tesco Bank systems update shuts out customers

20 June 2011  |  7598 views  |  0 Savings house in hands

A computer systems update has left some Tesco Bank customers unable to access their accounts.

The retail giant's financial services business is in the final stages of moving operations over to its own systems and infrastructure based on the Fiserv Signature platform.

Over the weekend it transferred savings and loans products in-house from its old joint venture with the Royal Bank of Scotland, which it bought out in 2008.

The switch left some of the unit's 6.5 million customers unable to access their accounts for a brief period although a spokesman told the BBC the issue has now been fixed.

Comments: (0)

Comment on this story (membership required)
Log in to receive notifications when someone posts a comment

Related blogs

Create a blog about this story (membership required)

Related stories

15 June, 2011
14 June, 2011
23 May, 2011
15 April, 2011
04 October, 2010
20 November, 2009
19 December, 2008

Related company news

 
Find out moreFind out more

Featured job

Competitive Salary
London

Find your next job