20 April 2014

Westpac taps Fiserv for online overhaul

28 July 2010  |  8074 views  |  0 Westpac logo

Australia's Westpac has selected technology from US vendor Fiserv for an overhaul of its retail, business and corporate online services.

The bank has signed for Fiserv's Corillian Online and Voyager offerings for the "online transformation program", which will also cover its St George and Bank SA businesses.

Westpac - which last year said it would standardise core banking on the legacy Hogan platform at recently-acquired St George - is understood to have sent out an RFP running to hundreds of pages as it bids to play catch up online with rival CBA.

Fiserv and Westpac say they will collaborate to deliver a customer-centric design, providing a multi-lingual, customisable user interface and a focus on mobile access. The vendor is also planning to establish a technology centre of excellence in Sydney, housing strategists and developers.

Bob McKinnon, group executive, technology, Westpac Group, says: "Today we serve more than two million active online customers and expect this channel to continue to grow."

Meanwhile, Fiserv today reported second quarter net income of $127 million, a nine per cent fall on the same period the previous year. Revenue rose slightly, from $1 billion to $1.02 billion.

Comments: (0)

Comment on this story (membership required)
Log in to receive notifications when someone posts a comment

Related blogs

Create a blog about this story (membership required)

Related stories

17 June, 2010
18 February, 2010
07 December, 2009
20 November, 2009
10 November, 2009
05 November, 2009
11 August, 2009
06 May, 2009
18 December, 2008
17 July, 2008

Related company news

 

Related company information

Fiserv, Inc.
Your browser is unable to support Flash files.

Featured job

$80k-130k base (d.o.e) + Bonus and Full Benefits
Boston, MA (USA)

Find your next job