14 February 2016

American Express sets up consumer spending consultancy division

19 November 2009  |  7243 views  |  0 people

American Express has launched a new consulting division to provide businesses with data and analytics on consumer spending patterns.

The new Business Insights division will draw on the aggregate spending patterns of approximately 90 million cards across 127 markets, the card company says.

Transactional data across different functional groups - such as 'ultra-affluent' or 'large corporate' - will be segmented to produce customised reports for clients.

The card scheme has already signed a deal with the Leading Hotels of the World group to provide data on customer consumption patterns to its 450 affiliated hotels.

Claudia Kozma Kaplan, SVP, marketing and communications, The Leading Hotels of the World says: "The reports provided by American Express Business Insights afford our colleagues the ability to strategically and effectively manage the allocation of their resources. In a global marketplace where precise communications are increasingly important, this type of information is essential."

In addition to large-scale, global consulting projects, Business Insights offers a suite of quarterly benchmarking reports that provide spending trend analysis among various customer segments, vertical industry trends, and specific merchants' market share and customer mix.

Bill Glenn, president, Global Merchant Services, American Express, says: "Our ability to interpret trend patterns across the American Express global network represents an unprecedented reserve of competitive insights for businesses."

Comments: (0)

Comment on this story (membership required)
Log in to receive notifications when someone posts a comment

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board, sign up now.

Related blogs

Create a blog about this story (membership required)

Related stories

18 November, 2009
15 October, 2009
06 July, 2009
19 May, 2009
03 February, 2009
30 October, 2008
25 June, 2008
31 March, 2008
27 March, 2008

Related company news

Your browser is unable to support Flash files.

Top topics

Most viewed Most shared
UK sets out open banking API frameworkUK sets out open banking API framework
16471 views comments | 106 tweets | 91 linkedin
Deutsche Bank calls for co-operation with fintech firms on B2B servicesDeutsche Bank calls for co-operation with...
9185 views comments | 30 tweets | 30 linkedin
How to accelerate your fintech startupHow to accelerate your fintech startup
8936 views comments | 35 tweets | 10 linkedin
Is Paym a failure?Is Paym a failure?
7286 views 16 comments | 23 tweets | 16 linkedin
Visa issues API to offer consumer control over card transactionsVisa issues API to offer consumer control...
6648 views comments | 17 tweets | 28 linkedin

Featured job

Competitive Package
New York City, NY. USA

Find your next job