Barclays bank has rolled out a system which enables mortgage brokers to take photos of paperwork for immediate upload to customer case files.
Building upon the success of Barclays’ cheque imaging technology, the improvements mean that instead of needing to scan customer documents for submission to Barclays, brokers can now take photographs of the paperwork on their smartphone or tablet.
These images, as well as those of documents that have been scanned, can then be uploaded directly into MAX, the customer case folder online, where they are instantly visible to the broker and clint. A headersheet previously completed by brokers to attest to the documents being originals has been replaced by a simple tickbox option which brokers can now use to confirm they have seen the originals.
As brokers are often on the road and meeting customers in their homes, these enhancements are designed to make it easier for them to conduct their business and progress mortgage applications more quickly, says the bank.
Jackie Uhi, managing director, Mortgage Distribution at Barclays, says: "We are excited to be the first lender to offer the ability to photograph documents and upload them in this way and look forward to introducing further innovations in 2015.”