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[New Impact Study] AI’s Promise-Delivery Gap: Bridging the Chasm with Process OrchestrationFinextra Promoted[New Impact Study] AI’s Promise-Delivery Gap: Bridging the Chasm with Process Orchestration

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Expert opinions

Stanley Epstein

Stanley Epstein Associate at Citadel Advantage Group

Resilience Reimagined

Why Resilience — not just Risk Management — has become the strategic backbone of modern banking and fintech. Resilience: What It Is and How It Differs from Risk Management For decades, financial institutions have relied on risk management as their primary defence mechanism. Entire regulatory regimes—from Basel II to the PRA and MAS frameworks—are b...

/security /regulation

Paul Holt

Paul Holt EMEA Group Vice President at Digicert

The quantum countdown: How financial services can start preparing today

There’s a lot of talk right now about artificial intelligence, automation and blockchain. But quietly, in the background, another technological shift is gathering pace, which is one that will redefine the foundations of digital security and trust. Quantum computing has moved from theory to practicality faster than anyone expected. What used to be c...

/ai /security Information Security

Mark Whale

Mark Whale Partner at FICO

Who'd want to be a Chief Risk Officer in 2025? The expanding universe of banking risk

CROs are taking on broader roles, covering risks for which it’s extremely rare to have the full breadth of expertise. Mark Whale from global analytics software leader FICO discusses how a host of new risk categories are making the CRO’s role tougher than ever, and spurring the rise of the Super CRO. The role of the Chief Risk Officer at a bank is ...

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Rom C

Rom C Founder at Questa AI

How is AI transforming industries like healthcare and finance

I've been watching how artificial intelligence is changing things, especially in areas like healthcare and finance. It’s not just about futuristic tech anymore; it’s here, and it’s making a real difference. Both fields deal with tons of data and important decisions, and AI is helping make sense of it all, speeding things up, and making them more a...

/ai /security Artificial Intelligence and Financial Services

Retired Member

Retired Member 

Digital IDs: The Future of Identity Documents

In the world of identity verification, few terms are as widely used and as broadly interpreted as “digital ID.” For some, it’s a secure login system for government services. For others, it’s a digital twin of a physical ID card stored on a smartphone or smartwatch. Regardless of the interpretation, one fact is undeniable: digital IDs represent the...

/security /predictions

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Stanley Epstein

Stanley Epstein Associate at Citadel Advantage Group

Resilience Reimagined

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Research

Survey

Turning AI potential into advantage: How financial services institutions are scaling AI

Discover how industry leaders are turning AI into a competitive advantage. Our latest Finextra survey report, assessing the global state of AI in financial services, is now available to download.  AI is no longer a future prospect but a core driver of financial services transformation. However, strict regulatory, security, and data governance requirements often hinder adoption. The key question for leaders has shifted from “Will AI have an impact on my business?” to “How can AI be deployed at scale to create tangible value?”.  To uncover how the industry is addressing these issues, Finextra Research, in association with Cloudera, surveyed 155 global industry leaders in August 2025 to reveal insights designed to help navigate this complex landscape.  Get the insights you need to stay ahead — this exclusive report explores not only the maturity of AI adoption, but also the strategic decisions around infrastructure and vendor partnerships that will define success in the years to come.  Download this Finextra survey report, produced in association with Cloudera, to discover:  Your peers' current levels of AI and ML maturity;  The greatest barriers to successful AI implementation — and how to overcome them;  The adoption of hybrid deployment models;  The top AI and ML use cases driving ROI today;  What drives the adoption of custom AI environments; and  How firms are evaluating their enterprise AI platform vendors. 

104 downloads

Future of Report

The Future of Cross Border Payments 2026: Strategies for Success

A special edition for Sibos Europe 2025 The pace of the financial industry is unrivalled. The cross-border payments landscape is rapidly evolving and maturing as emerging technologies develop, new regulations come into play, fraud dominates, and global consumers demand instant payments.  How is the industry responding to these changes, and what strategies are banking experts and leaders deploying to combat the onslaught of challenges as the future draws nearer? Sibos 2025 in Frankfurt will be a forum for conversation on the next steps for the financial sector, and how to conquer the next frontier of global finance.  This Finextra report analyses key innovations, explorations, and sentiments on the cross-border payments landscape, featuring key insights from Absa CIB, BNY, Crown Agents Bank, Commerzbank, the Financial Conduct Authority, FV Bank, HSBC, ING, Januar, JP Morgan, National Australian Bank, RBI, Santander, Société Générale, Standard Bank, Standard Chartered, State Street, and ZA Bank. It discusses:  Agentic AI and GenAI revolutionising cross-border payments;  The implications of a post-ISO 20022 migration world;  How banks are future-proofing their cross-border payments frameworks;  Financial crime and fraud prevention in payments;  The digital transition to cloud native infrastructure;  Challenges and opportunities in instant payments;  How rapidly emerging technologies will define the future of cross-border payments. 

795 downloads

Event Report

Modern onboarding: Optimising KYC through data integration and AI

The integration of technology and data continuity, combined with digitisation, automation, and AI, is revolutionising KYC and onboarding in the banking industry.  In today’s fast-paced financial landscape, efficient client onboarding is crucial for operational excellence and effective customer lifecycle management. Financial institutions are increasingly redefining their Know Your Customer (KYC) processes to reduce inefficiencies and enhance the overall customer experience.  Integrating advanced technologies and real-time data processing can significantly accelerate these processes, providing clearer customer insights and reducing complexities. Data integration and AI allow the streamlining of KYC and onboarding procedures, ensuring seamless interactions and improving transaction accuracy and security. By embedding these capabilities within client environments, institutions can facilitate easier access to verified information, fostering trust and long-term business relationships.  This report highlights the key takeaways of a Finextra webinar, hosted in association with NICE Actimize, by a panel of industry experts. Discover:  Today's KYC inefficiencies and challenges;  The impact and importance of data; and  How digitisation, integration, and AI can streamline KYC and onboarding. 

362 downloads

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FinextraTV

Why Data Management Struggles Are More Complex Than Just Improved Education

Joining FinextraTV, Adrien Chenailler, Global Director of AI Solutions at Cloudera, discussed the nuances of effective, secure, and evolving data management at a time of prolific technological change. Chenailler says the industry is struggling, not because of lack of education but because data is being spread across the entire organisation. He says that data is no longer confined to engineers and IT departments which begins to create heightened complexity for data security. Crucial to assisting in reducing this complexity, he believes, is organisational alignment and governance led by IT and technical leads. Equally, Chenailler explains the definition of hybrid data and how this can also help too by providing different departments with the customisable data forms they need, whether it is real-time speed or high volumes.

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Long reads

Retired Member

Retired Member

The UK’s moment to lead digital verification: A roadmap to economic growth and financial security

Following London Tech Week, the spotlight is on the technologies shaping our future, and one of the most important is digital verification. With more of our lives happening online, from banking to healthcare to everyday shopping, the need for secure, reliable ways to prove who we are has never been greater. That’s why digital verification is high ...

Luke Stubbs

Luke Stubbs Partner at Shoosmiths LLP

Mitigating cyber-risks in outsourcing: Contract strategies for compliance and protection

A clear and present danger In recent years, several prominent UK businesses have faced significant technology and cybersecurity challenges and the consequences of data protection breaches. For example, in October 2023, the Financial Conduct Authority (FCA) fined Equifax over £11 million for failing to manage and monitor the security of UK consumer ...

Dominique Dierks

Dominique Dierks Senior Content Manager at Finextra

Ensuring operational resilience in 2025 – why the status quo no longer works

Operational resilience is on all UK payments leaders’ minds. In 2024, 95% of business leaders stated that they’re aware of operational weaknesses which leave them vulnerable, yet 48% said their organisations aren’t doing enough to improve resilience. The European Union (EU)’s Digital Operational Resilience Act (DORA) – having come into effect on 17...