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News and resources on payments systems, innovations and initiatives worldwide.

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[On-Demand Webinar] GenAI and Data Management: The Next-Generation Approach to Customer ExperienceFinextra Promoted[On-Demand Webinar] GenAI and Data Management: The Next-Generation Approach to Customer Experience

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Expert opinions

Hussam Kamel

Hussam Kamel Payments Architect at Icon Solutions

Payment Fragmentation Is Here to Stay, and Banks Must Adapt

For years, the payments industry has been on a seemingly unstoppable path toward global harmonisation, integration and alignment. The most recent poster child of this trend was the shift to the ISO 20022 messaging standard, which promised to unlock interoperability and seamless value movement across borders. That somewhat utopian vision has now co...

/payments

Viacheslav Kostin

Viacheslav Kostin CEO at WislaCode Solutions

Neobanks vs Traditional Banks: Digital Innovation and Sustainable Finance Reshaping Banking

Digital-first banking is transforming financial services through sustainability, personalisation, and accessibility. Discover how neobanks are redefining customer expectations. The financial services landscape is experiencing a fundamental shift. Neobanks have emerged as agile, technology-driven alternatives that prioritise customer experience, ...

/payments /retail Innovation in Financial Services

Stanley Epstein

Stanley Epstein Associate at Citadel Advantage Group

Do Stablecoins Really Serve a Purpose?

Why private digital dollars thrive where traditional currency and CBDCs still fall short. Do Stablecoins Serve a Purpose? The Answer Is Yes — but It Depends on the Context In financial debates, stablecoins often attract a deceptively simple question: “Do they really serve a purpose? And if they do, why can’t ordinary currency — or a state-issued di...

/payments /crypto

Nikunj Gundaniya

Nikunj Gundaniya Product manager at Digipay.guru

How ERA Simplifies Payment Reconciliation for Financial Institutions and MTOs

Cross-border remittances have almost become so regular like domestic transactions. Given that millions of people rely on these transfers every day to support families, fund businesses, or settle trade payments. According to the World Bank, global remittance flows reached over $860 billion in 2023. This itself shows how rapidly this ecosystem i...

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Shikko Nijland

Shikko Nijland CEO at INNOPAY Oliver Wyman

NO DRIFT=NO AI - (Agentic) AI Drift is inevitable cost of adaptability in random world.

My hypothesis: (Agentic) AI Drift is inevitable cost of adaptability in random world. Experts have spent years preparing for “AI drift,” usually defined as models losing accuracy over time. This definition made sense when AI was mostly predictive and static. But the industry is now entering a different regime: agentic AI — systems that observe, int...

/ai /payments Fintech

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Research

Event Report

Holistic banking platform modernisation: Balancing innovation and business continuity

How banks are moving from core modernisation to end-to-end transformation.  Over the last decade, many financial institutions have started expecting that the terms modernisation means having to modernise the core – yet this believe does not stand the test of time as innovation continues to shift expectations. While many organisations now have modern, real-time cores yet struggle with other aspects, such as integrations or digital experiences.  So how can financial institutions peel back the layers to ensure true end-to-end transformation? And how can this innovation can be achieved in a resilient manner? Whether organisations look to leverage AI, APIs, robotic process automation (RPA), or cloud computing, it's crucial that these next-generation tools are seamlessly integrated into existing systems.  This report highlights the key takeaways of a Finextra webinar, hosted in association with FIS, by a panel of industry experts. We discuss:  The shift away from core modernisation;  The key obstacles to achieving end-to-end transformation;  How APIs can be leveraged most effectively;  How financial organisations can balance innovation with business continuity. 

55 downloads

Event Report

Modernising liquidity management for real-time banking

The rapid adoption of real-time payments is fundamentally transforming the financial services landscape, creating both new challenges and significant opportunities for banks and their corporate clients. As the industry moves beyond traditional, batch-based processes, financial institutions are under increasing pressure to modernise their liquidity management systems and embrace advanced technologies to remain resilient and competitive in a 24/7, real-time environment.  Success in this dynamic market now hinges on the ability to adapt swiftly and strategically. By investing in robust APIs and real-time data integration tools, banks can achieve greater visibility and control over liquidity positions, streamline processes, and reduce operational costs.  The integration of artificial intelligence (AI) and machine learning (ML) further elevates operational efficiency, enabling predictive insights, enhanced reliability in payment systems, and improved customer experiences. These technologies are not just enablers — they are becoming essential for maintaining financial stability and meeting the evolving demands of clients in an increasingly digital and instant world.  This report highlights the key takeaways of a Finextra webinar, hosted in association with Tietoevry, by a panel of industry experts. Discover:  The shortfalls of liquidity systems in a real-time world;  An examination of the bank - corporate relationship;  Why APIs and AI are game changers. 

200 downloads

Event Report

Tackling the next ISO 20022 milestone: Structured addresses

Unstructured address data will be phased out in November 2026. What do banks need to do to prepare?  The first critical ISO 20022 deadline is upon us in November 2025, as the CBPR+ coexistence period ends. However, the transition does not stop there and the next migration is right ahead: from unstructured to structured addresses. Whereas traditionally, addresses could be entered both in both structured and unstructured formats, in November 2025, a hybrid option will become available. In November 2026, unstructured address formats will be phased out. Migrating to ISO 20022 structured addresses offers banks a strategic opportunity to modernise their payments infrastructure. However, this transition demands a comprehensive overhaul of address data management, storage, and utilisation across systems. This report highlights the key takeaways of a Finextra webinar, hosted in association with RedCompass Labs, by a panel of industry experts. Discover:  Industry readiness for the ISO 20022 structured address migration;  How banks can create strong data strategies;  The roadmap toward structured addresses; and  How to overcome the key migration challenges. 

207 downloads

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FinextraTV

Why Exception Handling Needs AI, Automation, and ISO 20022

At Sibos 2025 in Frankfurt, Kelly Wilson, Financial Services Industry Principal at Pega, explored how exception handling and compliance are evolving in the era of real-time, data-rich payments. She emphasised the strategic value of ISO 20022 and the role of automation and agentic AI in accelerating exception resolution through predictive analytics and intelligent workflows. Wilson noted that while large banks are leading the charge, driven by cross-border demands, smaller institutions are also modernising, often through partnerships. She highlighted the importance of cloud adoption and tools in overcoming legacy infrastructure challenges, predicting a future where modernisation becomes continuous and legacy systems gradually fade into the background.

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Events

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Long reads

Hamish Monk

Hamish Monk Senior Reporter at Finextra

Black Friday bargains: What’s so bad about BNPL?

With the US-inspired Black Friday discount day set for 28th November, Cyber Monday on 1st December, and a flurry of festive spending expected in the runup to Christmas, Q4 2025 will be a bumper quarter for Buy-Now-Pay-Later (BNPL) schemes. Black Friday shoppers, however, have been urged to be prudent when it comes to BNPL offers at checkout, given ...

Dominique Dierks

Dominique Dierks Senior Content Manager at Finextra

‘Tis the season for holiday scams: How to stay safe and shop smart

The holiday season brings joy, celebration and a surge in online shopping. But as consumers hunt for thoughtful gifts, the latest tech, and the best deals, scammers are also busy — making Black Friday and Christmas one of the riskiest times for fraud. And with digital commerce booming, the threat landscape is evolving faster than ever before. To u...

Hamish Monk

Hamish Monk Senior Reporter at Finextra

What are Faster Payments?

The UK’s Faster Payments service is back under the spotlight, with the Bank of England (BoE) recently being handed the reins of a long-overdue reform of the UK’s retail payments infrastructure – following years of faltering progress under Pay UK. The move came after Governor Andrew Bailey issued a call for urgent infrastructural modernisation in hi...