Fiserv, Inc. (FISV), a leading global provider of financial services technology solutions, announced today that RTN Federal Credit Union, based in Waltham, Massachusetts, has recommitted to the XP2 account processing platform and will significantly expand its relationship with Fiserv by integrating five new solutions.
The new solutions include Corillian Online® for online banking, CheckFree® RXP® for electronic payments, WireXchange® for wire transfer processing, Fraud Risk Manager™ for financial crime risk management, and Nautilus® for enterprise content management. RTN has also added strategic consulting from Raddon Financial Group, and has joined the Raddon CEO Strategies Group, which includes more than 500 credit unions.
“Member service expectations are evolving and credit unions that fully integrate their core technology with newer solutions for digital and mobile channels will be able to deliver the seamless, data-driven experiences that members increasingly demand,” said Richard Wright, treasurer and CEO, RTN Federal Credit Union. “Fiserv is a strong strategic partner that is helping us transcend the lines of technology, and truly understands the needs of our credit union and its members.”
A strong supporter of community initiatives throughout the greater Boston area, RTN is celebrating its 70th anniversary this year. It is one of the largest credit unions in New England with more than $821 million in assets and nearly 50,000 members. Fiserv has served RTN as a strategic technology partner for 21 years and this expanded relationship will enable a number of important business benefits for RTN, including an enhanced member experience delivered through a full suite of integrated digital channels and payments capabilities. As part of its growth plan, the credit union is relying on integrated technology to expand member relationships, enhance operational efficiency and reduce risk.
“Enabling best-in-class results for our clients is at the center of everything we do at Fiserv,” said Mark Sievewright, president, Credit Union Solutions, Fiserv. “As part of this, we equip credit unions to maximize digital engagement with their members through the creation of an integrated, multi-channel member experience. The expansion of our relationship with RTN Federal Credit Union underscores their commitment to delivering services that are in step with members’ lives, right when they need them.”