Banco Internacional refreshes ATM fleet with new Diebold kit

Source: Diebold

Banco Internacional, one of the top five banks in Ecuador with an average of nearly 2 million transactions per month, has chosen to transform its entire ATM network through the purchase of more than 400 new Diebold 5500 series ATMs, software and maintenance services from Diebold, Incorporated (DBD).

Through this key partnership, and as evidence of its commitment to the Ecuadorian market, Banco Internacional will streamline efficiencies across its self-service channel, reduce operational costs and continue to grow consumer satisfaction with its increase in services. As part of the agreement, Diebold's advisory services team will help implement the new technology and develop a training strategy for the branch staff to better serve consumers.

"Diebold's innovative new technology will enable us to increase efficiencies and improve the consumer experience by migrating transactions typically performed with a teller, to the self-service channel," said Guillermo Moreano, technology vice president, Banco Internacional.

The new Diebold 5500 series ATMs, part of Diebold's recently launched new family of self-service technology, support Banco Internacional's efforts to upgrade its ATM fleet to the most innovative technology that will provide the best experience for its consumers. The new ATMs, paired with Diebold's software and services, deliver on the need for around-the-clock ATM availability, lower total cost of ownership and advanced technologies that offer a comprehensive suite of solutions.

"Diebold has been Banco Internacional's strategic partner for more than a decade," said Octavio Marquez, senior vice president and managing director, Latin America. "We are excited to expand this partnership to include the most comprehensive suite of solutions to continue to meet the needs of Banco Internacional and the Latin America market."

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