The Allentown, Penn.-based credit union is the latest of more than 125 Symitar EASE clients. EASE provides the same flexible infrastructure, technology advancements, and compliance adherence afforded by the in-house version of Episys, while alleviating the resources required for credit unions to manage the hardware and software on their own.

With membership spanning 49 of the 50 United States, APCI needed a core system that would allow it to focus primarily on the evolving member experience. Engaging Symitar to host the core is a key start, and APCI president and CEO Richard A. Fehr sees greater potential beyond the delivery model. He explained, "We need a solution that 'fits' regardless of how the industry changes. Symitar is the best enabler of our strategic vision, equipping us to provide members with robust mobile solutions as well as easily adapting the core to how members want to be served."

APCI values the ability to add and modify product and service offerings, including the possibilities that exist through PowerOns to customize the ongoing user experience. Symitar's PowerOn Marketplace® is a collaborative environment for its clients to securely exchange custom-created programs and applications that improve the functionality and performance of Episys. These capabilities, coupled with EASE's general openness, allow APCI to implement the solutions it considers best for members, not just those available through the core; Fehr believes Symitar's third-party integration relationships to be superior.

Fehr added, "There is a growing peer group of Symitar credit unions in our area that have validated the stability and progressiveness of its technology. We are also quickly learning about Symitar's great service culture and training philosophy, and we are confident that EASE will provide the support that we need long-term."

Ted Bilke, president of Symitar, said, "APCI is a single-SEG credit union that wants to offer its members the best possible experience, today and well into the future. Symitar's EASE and Episys systems provide hundreds of diverse credit unions with a highly configurable toolset to meet their needs now and easily adjust to whatever their needs may be down the road, whether simply scaling for growth or incorporating new products for an evolving membership."