As part of Belfius’s financial crime risk strategy, RiskShield is an important factor in the multi-channel protection of its banking activities and services.

Belfius Bank, a leading Belgian bank, took a strategic and pro-active IT approach to enhancing its fraud prevention and risk management technology by using RiskShield. Belfius Bank needed a broad solution to protect its multi-channel payments business. After an extensive evaluation of several risk management solutions, RiskShield proved to be the only solution capable of delivering against all of their requirements including performance, flexibility and a talented and experienced team.

“We have chosen RiskShield based on several important factors and for its strong customer testaments in online banking”, says Frank Hubloue, Head of Payments & Accounts at Belfius Bank. “The ability of the platform to quickly respond to the constantly changing modus operandi of cybercrime has led us to implement INFORM’s anti-fraud solution to achieve an even stronger protection of our payment services.”

“Despite all the challenges of deploying a fraud management solution in a complex multi-channel environment such as ours, INFORM has done an excellent job by delivering the project on time and corresponding to our high expectations.” says Hilde Pottie, Head Fraud Competence Center for Belfius Bank.

“We are very pleased to have Belfius as our new customer,” says Dr. Andreas Meyer, Director Risk & Fraud Division at INFORM. “We want to partner with Belfius and support its corporate commitment of achieving a 95% level of customer satisfaction by delivering a reliable fraud prevention solution. Our technology enables the bank to address new and emerging fraud threats while simultaneously providing a solid foundation that supports future challenges and operational requirements.”