Electronic mandates are the missing link to enable payment via SEPA Direct Debit in an e-commerce context, particularly on a cross-border level. Worldline is one of the first to offer a SEPA compliant solution to process eMandate and ePayment with MyBank in the 34 European countries of the SEPA area.

In the era of borderless European payments, Worldline helps businesses and banks to build their strategies for tomorrow’s applications. Worldline will assist financial institutions and merchants across Europe in connecting to the new eMandate solution starting October 2014.

With e-SEPA, consumers can pay for their orders online through a direct debit or a credit transfer. With MyBank, Worldline provides Routing Services enabling merchants to redirect customers to their banks and validation services on the customer’s bank’s side to provide authentication.

“Electronic mandates are the missing link for offering payment via SEPA Direct Debit in an e-commerce context. MyBank Mandates will fill this gap by providing a pan-European mandate solution that can be conveniently used online. We look forward to rolling out the solution to banks and online businesses across the European Union and to being a pioneer offering this solution.” Wolf Kunisch, Head of Financial Processing & Software Licensing at Worldline

MyBank Mandates will support the electronic creation, modification and cancellation of mandates. At the same time, MyBank Mandates will also support mandates by consumers waiving their automatic “no-questions-asked” refund right. MyBank Mandates do not interfere with the statutory refund rights provided under consumer law. This will help bridge the gap between today’s situation, where no-refund direct debits still exist as niche products in several countries, and the introduction of a pan-European scheme foreseen in the coming years.