19 December 2014

Chase redesigns mobile app

04 September 2014  |  1841 views  |  0 Source: Chase

Mobile banking just got easier for millions of customers with today's debut of the redesigned Chase Mobile App for Android, the latest round of innovation to enhance and personalize banking for Chase customers.

"We're continually improving the Chase Mobile App as more and more customers connect with us through their smart phones and tablets," said Gavin Michael, head of Digital for Consumer and Community Banking at Chase. "Today, we rolled out a number of improvements for Android users and a few more for iPhone users."

More than 17 million customers use the Chase Mobile App, up 23% from a year ago and 60% from two years ago.

The app enhancements for Android customers will make mobile banking more convenient and personalized for customers:

Simpler, more streamlined login
New design that helps customers locate key information -- like account activity and balances -- at a glance
Enhanced design elements and functionality that make navigation easier and more intuitive
Personalized, location-based backgrounds with friendly greeting messages

The enhanced Chase Mobile App for Android has a similar look and feel to the updated Chase Mobile App for iPhone, which Chase released earlier this year. That app has earned an average rating of more than 4.5 stars in the App store.

"We listen to our customers and use their feedback to prioritize our enhancements every step of the way," Michael said.

With today's enhancements, both iPhone and Android users can enjoy:

Side menu navigation
External transfers functionality
More localized background images -- at both day and night

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