Syniverse and Telus are optimising the mobile experience to deliver even more peace of mind to customers that make credit card purchases while travelling.
Powered by the Syniverse Mobile Intelligence Portal and MasterCard, the technology provides enhanced security and helps TELUS customers make purchases with confidence while traveling.
The Syniverse Mobile Intelligence Portal optimizes "mobile context" – information about customers' mobile characteristics, like where they go, their current geographic location, what mobile channels they use and how they prefer to make purchases – to confirm the cardholder's mobile device is in the same location where the sale or purchase is taking place.
"Today, up to 80 percent of the payment transactions that are declined while people travel abroad are actually legitimate, creating a real headache for consumers, retailers and financial institutions," said Hany Fam, President, MasterCard Enterprise Partnerships. "Combining the speed and intelligence of our global network with mobile context data can help us further improve the user experience for cardholders by ensuring legitimate transactions are approved without the consumer having to take additional steps."
"Working with Syniverse and MasterCard, TELUS will offer customers a whole new level of protection and peace of mind while on-the-go," said Brent Johnston, Senior Vice President, Consumer Marketing, TELUS. "Our work with Syniverse combined with TELUS travel passes and roaming notifications give customers the confidence to use their payment cards and mobile services anywhere they travel."
"We look forward to helping TELUS deliver consumer confidence and more personalized engagement with our Mobile Intelligence Portal solution," said Alfred de Cárdenas, President, Enterprise and Intelligence Solutions, Syniverse. "This is just the beginning, and innovation will happen rapidly as TELUS and others embrace the potential of mobile context. As the trusted intermediary at the heart of the mobile ecosystem for more than 25 years, Syniverse is uniquely positioned to remake the mobile experience for mobile operators, brands and their shared consumers. With the addition of TELUS and a Tier-1 operator in the United States, we are encouraged by the growing list of mobile service providers connecting to the Mobile Intelligence Portal to offer their end users innovative ways to enhance the mobile experience with relevant, contextual engagement."