20 October 2014

First Trade Union Bank revamps digital platforms

30 July 2014  |  1403 views  |  0 Source: First Trade Union Bank

First Trade Union Bank launched its enhanced digital banking platform with new industry-leading Online Banking features, a new FT Mobile app for iOS and Android devices, and a public website built using responsive web design, ftub.com.

The new platform provides expanded functionality, improved navigation, and delivers First Trade clients a consistent banking experience across all devices: computers, tablets and phones.

It is First Trade's latest in a long line of recent technology upgrades, including a revamped paperless online and mobile account opening system and FT Pay, the only LevelUp-powered bank-issued mobile payment app, which further solidifies First Trade as one of the industry's leaders in virtual banking.

The upgraded Online and Mobile Banking systems provide the ability for personal clients to easily monitor account activity, make funds transfers to accounts at First Trade and other banks, pay bills, deposit checks, view statements, contact Customer Service, apply for new accounts, text for balances and much more.

Also with this launch comes Mobile Banking for businesses. First Trade's corporate clients now have all the sophisticated treasury management features of Business Online Banking accessible from their mobile device with the FT Mobile app. This includes functionality such as wire transfers, check deposit and remittance processing, ACH services, positive pay, account reconciliation, and access to third party First Trade accounts like business credit cards and merchant services.

First Trade's public website, www.ftub.com, has also been redesigned. Using the responsive web design approach, the site scales dynamically depending on the device and presents all the same visual elements, functionality, and navigation optimized for screen size and viewing orientation.

"This project was all about continually improving the banking experience for our clients," commented Michael A. Butler, First Trade's President & CEO. "It's a reflection of our commitment to offering the most advanced, innovative technology that aligns with the preferences of both consumers and businesses for virtual banking. In order to make this large undertaking happen, we needed to rely on both our internal teams and external partners. We have a lot of creative talent within the organization, and it was important for us to partner with like-minded companies that would continue to innovate with us, both in the short-term and in the future."

The Bank partnered with Q2, a leading provider of secure virtual banking solutions for regional and community financial institutions, to launch the new Online and Mobile Banking systems and ProfitStars®, a division of Jack Henry & Associates, Inc.®, for the www.ftub.com website redesign. 

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