North Carolina-based VantageSouth Bank has selected nCino's Bank Operating System to drive automation, consistency and growth in its SBA and commercial lending functions.
The $2 billion VantageSouth is a preeminent Small Business Administration lender, having generated the state's highest SBA 7(a) program volume in the 2013 federal fiscal year.
nCino's platform will be critical to the bank's active M&A activity by creating consistent loan delivery across merging institutions that encourages additional scalability. VantageSouth's manual workflows will be completely automated and enable deeper clarity into loan production and portfolio performance. More than a LOS, the Bank Operating System brings rich CRM functionality, business process management and instant reporting under a single platform. The bank can track key metrics that allow for more effective goal setting and cross sells, and, via its SaaS configuration, can give stakeholders across the institution secure, real-time access to meaningful data between devices.
Brad Neigel, director of sales strategy and performance at VantageSouth Bank, explained, "Our bank has had double digit growth for two consecutive years and, beyond mergers, wants to sustain future organic growth. nCino's solution offers the efficiencies fundamental to these objectives and more importantly changes how we approach lead generation, portfolio monitoring and routine customer care. The Bank Operating System is intuitive and, paired with the full customer view it provides, we can now be more thoughtful and proactive with the needs of each relationship."
nCino customers experience a 22 percent average increase in staff efficiency and 17 percent average reduction in operation costs after implementing the Bank Operating System. Partnering with nCino will enable VantageSouth to focus more time on revenue-generating activities as a result.
"nCino can help banks involved in merger and acquisition activity have greater transparency and clarity across institutions," said Pierre Naudé, CEO of nCino. "VantageSouth is a marquee example of how this will ultimately drive faster synergy and results following the acquisition or merger."