AccessPay has announced the opening of its Manchester Customer Support & Operations centre, as part of its ambitious expansion plans to grow its cloud payment offering in the UK and beyond.
As one of the UK's leading providers of cloud-based payment and cash management solutions, AccessPay has installed a new team in Manchester to enhance the reach of its UK customer support.
Ali Moiyed, CEO & Founder of AccessPay, said: "We have developed a support team based in Manchester, focused on providing unrivalled assistance to our growing customer base. The team combines customer service expertise with a passion for innovation that will add to the success of our growing business."
The fact that AccessPay is opening a new UK office to support our ever-growing number of customers is a testament to the success and development of our business to date - and a real statement of our intent to be at the forefront of innovation in payments in the UK and beyond."
Rachael Howard joins as Regional Sales Manager, offering more than a decade's worth of experience in sales and working with clients to assist their business development. Rachael specialises in cloud computing and SaaS.
Lauren King is the new Operations Manager, and has extensive experience in establishing and building key customer relationships. Lauren's main role will be to assess, improve and streamline AccessPay's pre and post-sales customer support.
Award-winning Digital Marketing Manager, Rob Illidge, has joined from Shaping Cloud and will use his experience to develop new communication channels and build relationships with present and future AccessPay clients.
Jess Macedo has been appointed as Customer Support Executive, and will ensure all areas of our structure and organisation are 100% customer-focused. She will also be responsible for all the onboarding, training and support relating to AccessPay Pro and Direct Debit Management.
Ali concludes, "Manchester is the ideal location for a pioneering cloud-based business like ourselves. There's a real entrepreneurial spirit in the city, with regular tech events taking place and lots of initiatives for startups. Manchester is really establishing itself as a high-tech hub, and it's great to be a part of it!"