24 May 2015

RBS and NatWest branches get free WiFi

13 May 2014  |  1763 views  |  0 Source: RBS

By the end of the summer of 2014, all RBS and NatWest customers will be able to access free WiFi while they bank in branch, as part of continued investment in the bank's branch network.

Free WiFi is already active in over 800 of the bank's branches across the UK. Branches with 'digizones' allow access to iPads for customers to test Online Banking with the help of staff and allow staff to demonstrate the benefits of Mobile Banking.

RBS and NatWest Mobile Banking apps recently saw the highest ever number of logins in a week, at just under 17.4 million.

Over the next three years the bank is investing £750m across the UK to improve the way it serves customers, this includes investment in digital services and refurbishment of over 680 branches.

Les Matheson, Personal and Business Banking CEO, said: "Our customers want options, it's important we make our banking services as easy to access as possible. We're investing in our branches to make them easy places for customers to have helpful conversations with our staff and in our digital services to allow our customers to quickly deal with their everyday banking needs on the move"

Over £3.8M is also being invested to introduce five new mobile van banks that will serve a further 90 communities up and down the country. They will include new technology and a new layout to serve customers better. 

Comments: (0)

Comment on this story (membership required)
Log in to receive notifications when someone posts a comment

Related blogs

Create a blog about this story (membership required)

Related company news

 

Top topics

Most viewed Most shared
Cash overtaken by non-cash payments in the...
6616 views comments | 48 tweets | 31 linkedin
MasterCard launches personal payments serv...
5825 views comments | 15 tweets | 27 linkedin
UK opts out of European online payments se...
5652 views comments | 18 tweets | 15 linkedin
US banks bid to crack down on 'card cracki...
5500 views comments | 8 tweets | 10 linkedin
Metro Bank to offer consumer loans via Zop...
4665 views comments | 29 tweets | 20 linkedin

Featured job

c.£70-100K base, commission + equity
London, UK

Find your next job