Nearly one in six homeowners applied for their current mortgage online (16%) and this is set to double, with 33% saying they are likely to apply for their next mortgage online, according to latest research from HSBC.
After being around for nearly two decades, ecommerce for physical goods accounts for only 6% of retail sales. If online sales of mortgages has already hit 16%, that's really BIG news. Any idea if the mortgage application is omnichannel or 100% online?
From Multichannel To Omnichannel And Beyond
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© Finextra Research 2014