20 December 2014

Sharonview Federal Credit Union selects Symitar Episys core processing system

29 April 2014  |  570 views  |  0 Source: Jack Henry & Associates

Jack Henry & Associates, Inc. (JKHY) is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Its Symitar division announced today that $1 billion Sharonview Federal Credit Union has selected Episys as its in-house core processing solution.

According to Bill Partin, CEO of South Carolina-based Sharonview Federal Credit Union, "We are excited to announce that we will be converting to Symitar's Episys platform next year. Our existing core operating system is being sunsetted, so we took this opportunity to find a more holistic solution to help us better serve our more than 66,000 members. We are also excited about implementing an array of Symitar's complementary solutions including Synapsys® Member Relationship Management™ and Advanced Reporting for Credit Unions™. We expect to drive our sales and service culture to the next level with Synapsys, which automates sales, marketing, and member service; and to support our enterprise-wide data warehousing and reporting needs with ARCU. Our partnership with Symitar and its sophisticated product suite will position Sharonview to more effectively and efficiently provide our growing membership with the right products and to deliver a higher level of service quality and utilization, regardless of which channels our members use to engage us."

According to Ted Bilke, president of Symitar, "Sharonview Federal Credit Union is the fifth credit union with assets exceeding $1 billion that has selected Episys since our fiscal year began in July 2013. Symitar is now the primary technology partner of credit unions having more than a billion dollars in assets - serving 88 of the 208 credit unions in that segment. We believe it is the sophisticated, progressive technology requirements of large credit unions like Sharonview that help us ensure the long-term viability of Episys, because we have proven that we are able to provide them with highly interactive relationships, client-driven enhancements, and truly innovative uses of our flexible and customizable core functionality. It is rewarding to continue to grow our client roster with the addition of credit unions of all asset sizes and to have the opportunity to support these diverse and dynamic institutions with our technology." 

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