14 February 2016

First Federal Bank of Louisiana upgrades ATMs to Windows 7 with Diebold

20 February 2014  |  859 views  |  0 Source: Diebold

Addressing a looming compliance deadline, Diebold, Incorporated (DBD) will upgrade First Federal Bank of Louisiana's Opteva automated teller machines (ATMs) to run on the Windows 7 operating system.

The upgrade, along with Diebold's installation of Agilis 3 software and new Encrypting PIN Pads (EPPs) on the bank's ATMs, will help the bank comply with the latest PCI PTS version 3.1 security requirements.

First Federal Bank of Louisiana is a full-service community bank that operates 16 branches serving 10 cities in southwest and central Louisiana. Facing the impending April 8, 2014, end date for Microsoft supporting Windows XP, the bank is migrating all of its ATMs to Windows 7 to comply with PCI requirements for maintaining up-to-date security patches and avoid the need for additional compensating controls or custom XP support.

"Our primary goal at the self-service channel is to provide convenient, secure transactions for our customers," said Charles V. Timpa, president and CEO, First Federal Bank of Louisiana. "Diebold's upgrades will bring all of our ATMs fully up to date with software and security features required for PCI compliance."

First Federal Bank of Louisiana's fleet includes 22 Diebold ATMs, most of which feature deposit automation technology for envelope-free check deposits. Diebold will replace two outdated terminals with new Opteva ATMs and update operating systems, software and hardware on the other terminals. The updates will improve security and enrich the performance, reliability and compatibility of the bank's ATMs.

"First Federal Bank of Louisiana is among the first institutions to proactively address the migration to Windows 7," said Mychal D. Kempt, vice president, North America operations, Diebold. "We're encouraging all institutions to follow the bank's lead to get this migration on their schedules well before the April 2014 deadline."

Diebold is also providing numerous integrated services to the bank, including ATM Endpoint Protection Monitoring and ATM Skimming Alert Monitoring Services to enhance security for customers, as well as OpteView Resolve to improve ATM availability by enabling remote repairs. In addition, Diebold will maintain up-to-date security patches and anti-virus and operating system software on the bank's ATMs through its software deployment and ATM Endpoint Protection by Symantec services. 

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