25 October 2014

Aloha Pacific CU moves to Symitar Episys

13 February 2014  |  701 views  |  0 Source: Symitar

Jack Henry & Associates' Symitar® division announced today that $755 million Aloha Pacific Federal Credit Union has selected Episys® as its in-house core processing solution.

According to Vince J. Otsuka, president and CEO of Aloha Pacific Federal Credit Union, "Since our current core system was going to be sunset we began an extensive evaluation of technology providers and platforms with the goals of establishing a long-term technology partnership and installing a new core system that provides the deep functionality we need to power our growth-focused credit union. Through our thorough due diligence process we identified Symitar as the technology partner we were looking for. Symitar's service-driven company culture is closely aligned with ours and we share the same commitment to delivering high quality products and services. We value Symitar's reputation and stability, and it was obvious they want to be a true business partner with our credit union. Episys was the most functionally robust core system we found that can accommodate our unique and evolving processing requirements with unlimited opportunities for customization. Its integration with third-party solutions also provides tremendous flexibility and the success and seamlessness of Episys conversions helped influenced our decision."

According to Ted Bilke, president of Symitar, "Automating almost 650 credit unions with Episys positions us with the industry experience, the system functionality, and the partnership approach Aloha Pacific Federal Credit Union was looking for. Episys provides highly customizable, deep core functionality that our clients can augment with Symitar's more than 60 integrated complementary solutions or niche third-party solutions they need for specific components of their technology platforms. We back our technology solutions with a company-wide commitment to provide service levels that exceed our clients' expectations, client-driven enhancements, the regular introduction of new complementary solutions, and the integration of practical new technologies. We welcome the opportunity to provide Aloha Pacific Federal Credit Union with the technology it needss to respond to evolving business strategies, new growth opportunities, industry trends, and dynamic member and market needs."

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