04 July 2015

HSBC Bank USA to ship two-factor one-time password device to customers

12 February 2014  |  2967 views  |  0 Source: HSBC

HSBC Bank USA, N.A. (HSBC) today announces the launch of a new fraud prevention device which provides valuable extra security for its personal internet banking customers.

Employing technology commonly known as 'two-factor' authentication, HSBC becomes one of the first major banks in the United States to give clients a free, additional layer of protection on top of existing passwords and other security measures whenever they bank online.
HSBC Security Device photo

Over the coming months, personal internet banking registered customers will receive detailed information about the HSBC Security Device, which generates a unique security code to input each time they log-on. It represents a key part of HSBC's internet safety strategy and will help ensure both the bank and its customers remain one step ahead of fraudsters. Following a recently launched customer awareness campaign, including BankMail communications and website messages, the HSBC Security Device will be distributed for customer activation from the end of the second quarter 2014.

Small enough to keep in a wallet or downloaded as a mobile device application, the HSBC Security Device is convenient to use and provides important additional peace of mind. However, individuals still have a primary role in keeping themselves safe online.

Customers are always the first line of defense against internet crime and can do a great deal to ensure their accounts are safe from criminals. Keeping personal information secret is vital and is why the device has been added to the bank's range of customer-focused safeguards.

The device will enable customers to bank online in a more secure environment and is a valuable extra step to make sure their accounts are not compromised. HSBC will also continue to offer a zero liability guarantee to any of its personal internet banking clients who fall victim to online fraud.

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