Several customers of SunGard's Relius Administration retirement record keeping solution - including INTRUST Retirement, ASC Trust Corporation, and MBM Advisors - have chosen to use Relius Mobile Participant to help plan sponsors improve client service and communication with plan participants, and help them obtain greater value from their employee retirement plans.
Relius Mobile Participant helps record keepers provide plan participants with on-demand access to their retirement plan accounts and the ability to make changes from any mobile device.
ASC Trust Corporation of Guam is using Relius Mobile Participant to provide plan participants with the ability to view their account summaries, make changes to their personal information, view transaction history, and make investment election changes.
“We are always looking to improve the level of service we offer to our clients, and the addition of SunGard’s Relius Mobile Participant was the next logical step as more participants become increasingly reliant on their mobile devices and desire access to their retirement accounts. Relius Mobile Participant helps meet their needs in a reliable and secure environment while supplementing the objectives of our dedicated client servicing team.” - Gabrielle L.G. Bamba, AIF®, director of client relations, ASC Trust Corporation
According to ASC Trust Corporation, the company is receiving positive feedback from its plan sponsors and participants: “I've logged into my account and the mobile app works and functions perfectly. Thank you, ASC Trust, for enabling this feature.” - Jeffrey P. Larsen, chief operations officer, TakeCare Insurance Company, Inc.
“Some of our largest customers were asking for a solution to meet the mobile needs of their participants. SunGard delivered with mobile access that provides comprehensive information and basic changes in a user friendly presentation. We are able to customize the mobile pages with our own language, logo and colors, allowing us to have a competitive presence in this growing market without the cost of developing it ourselves.” - Karla Leckliter, QKA and senior manager, INTRUST Retirement - Plan Administration
“As retirement plan providers and record keepers seek to strengthen their competitive positions and drive revenue growth, the ability to maximize client service delivery is crucial to achieving their goals. Solutions like Relius Mobile Participant will play an essential role as retirement specialists look to redefine and strengthen their client relationships.” - Misty Austin-Wessels, executive vice president & general manager, SunGard’s Relius solutions