24 April 2014

Citicom partners with Tango for mobile voice recording

19 December 2013  |  936 views  |  0 Source: Citicom

Citicom Solutions, a total communications business focused on financial services organizations globally, today announced a partnership with Tango Networks, a leading technology provider that enables enterprises to embrace the power of mobile collaboration with any mobile phone.

Tango Networks will provide a network-based mobile voice recording solution to Citicom Assure, a product designed to provide proactive, real-time analysis of data, including instant messages (IMs), emails, text messages and mobile- and fixed-voice recordings.

The partnership integrates Tango Network's mobile call recording technology into Citicom Assure, providing IT and compliance departments across the financial industry a powerful tool to control and manage all call recording functionality on employees' authorized mobile devices. Powered by Tango Networks technology, Citicom Assure will now deliver the first enterprise-wide voice recording solution to the financial industry.

"Banks and financial institutions now have a single integrated solution that can capture and record voice recording across the entire company, allowing the industry to stay on top of the latest regulatory standards," said Ian Summerfield, CEO of Citicom Solutions. ""This partnership will allow hedge funds, tier-one banks and other major financial institutions to remain fully compliant, while providing a solution that can be used for data analysis to enhance trading strategy."

"Financial service firms need a unified solution to record, analyze and store voice communications to meet strict regulatory standards," said Al Leo, Senior Vice President of Sales at Tango Networks. "We are very pleased to be partnering with Citicom to further strengthen the Citicom Assure solution to bring a unified voice recording solution to the financial services industry."
Citicom Assure is a highly secure, non-disruptive technology that captures, stores and analyzes all internal data while flagging unusual activity, keywords, inappropriate terms and emotional sentiment in real-time. The solution was designed in response to the increasing regulatory oversight in the U.S. financial sector and to combat the recent insider trading and financial malpractice issues.

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