Technology Credit Union implements Cardtronics' FeeAlert

Source: Cardtronics

Cardtronics, Inc. (CATM), the world's largest retail ATM owner, today announced that Silicon Valley-based Technology Credit Union (Tech CU) is actively helping its members save money, having recently debuted FeeAlert from Cardtronics.

With FeeAlert, members using out-of-network, fee-charging ATMs receive a personalized email alert from Tech CU, pointing them to the nearest in-network, and therefore fee-free ATMs.

"Tech CU is always looking for ways we can use technology to save our members time and money—and FeeAlert from Cardtronics is a great example," said Joe Anzalone, chief banking officer for Tech CU. "An easy-to-use, unobtrusive use of a smart technology, FeeAlert helps to further improve the Tech CU banking experience."

"The idea behind FeeAlert from Cardtronics is taking every opportunity to help cardholders find nearby fee-free ATMs," said Rick Updyke, president, North America Business Group, Cardtronics. "Before a transaction, ATM locator tools, whether built into a website or mobile banking app, are tremendously effective in helping members find the nearest fee-free ATM. But sometimes they forget to look and end up paying a fee even though they could've used, for example, a surcharge-free Allpoint ATM right around the corner. FeeAlert can't read minds, but it can send helpful reminders after a transaction, giving cardholders an opportunity to save the fee the next time around."

How it Works: FeeAlert @ Tech CU

Tech CU members auto-enrolled in the FeeAlert program
Member uses out-of-network/non-affiliated ATM
Daily ATM transaction info sent from Tech CU to FeeAlert platform
FeeAlert generates a list (using geo-location technology) of nearby in-network, fee-free ATMs
Tech CU member receives an email (next-day delivery), detailing available free ATMs for future reference.

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