07 July 2015

SunTrust chooses NCR for remote deposit capture

09 October 2012  |  1366 views  |  0 Source: NCR

NCR Corporation (NCR) today announced that it has built on its relationship with SunTrust Banks, Inc., deploying NCR APTRATM Passport to roll out remote deposit services using multiple channels.

With APTRA Passport, SunTrust can deliver a consistent cross-channel remote deposit capture (RDC) experience and more convenience to commercial and retail customers.

The NCR APTRATM Passport solution provides SunTrust a multichannel RDC hub, allowing the bank to capture and consolidate business and consumer check deposits made from remote locations - which can include branches, ATMs, businesses (commercial), homes (consumer), and mobile phones - directly into back-office processing. As an integrated hub for all remote deposits, the APTRA Passport solution meets the growing demand for RDC and delivers incremental benefits from having all RDC solutions running on the same platform for unified fraud detection, auditing and reporting, as well as processing cost savings.

"NCR showed us the value of an integrated multichannel RDC platform," said Tom McDermott, senior vice president of Cross Channel and Customer Experience at SunTrust Bank. "They proposed a solution that allows us to reap the benefits of a shared infrastructure, including what we already had deployed for our ATM network, while at the same time delivering cross-channel benefits from managing deposit risk in real-time across the channels that best meet our needs and client preferences."

NCR has brought multiple remote deposit channels together on a single scalable platform in order to address the challenges of traditional RDC solutions. As financial institutions continue to roll out more RDC services to new channels, deploying individual silos is costly and force them to have to predict their customer preferences and channel volumes. An integrated multichannel architecture will allow banks to more easily and cost-effectively rollout new RDC channels as demand and investment dictates.

"The APTRA Passport solution helps financial institutions connect with their customers from anywhere, at anytime, using channels and technology that customers prefer," said Michael O'Laughlin, senior vice president, NCR Financial Services. "Doing this all from a single platform allows financial institutions to enhance their deposit services while managing the risk of new channels, reducing costs and growing revenue." 

Comments: (0)

Comment on this story (membership required)
Log in to receive notifications when someone posts a comment

Related blogs

Create a blog about this story (membership required)

Related company news

 

Top topics

Most viewed Most shared
Singapore pledges S$225m to fintech
9526 views comments | 34 tweets | 24 linkedin
US banks pump $16.6bn into digital transfo...
8219 views comments | 39 tweets | 27 linkedin
Greeks flock to Bitcoin
6609 views comments | 32 tweets | 18 linkedin
Fintech leads the charge as VC investment...
6370 views comments | 33 tweets | 17 linkedin
Mobile banking biometrics gains traction
6276 views comments | 27 tweets | 25 linkedin

Featured job

to £100K base, double OTE, stock options
London, UK

Find your next job